🔐 Hot Pockets KC – Guest Data & Privacy Policy
Effective Date: 4/1/2020
At Hot Pockets KC, we respect your privacy and are committed to protecting your personal information. This Guest Data & Privacy Policy outlines how we collect, use, store, and safeguard your data in connection with your reservation and stay.
1. Information We Collect When you book a stay with Hot Pockets KC — either directly or through third-party platforms (e.g., Airbnb, Booking.com, Expedia) — we may receive and process the following information: Name and contact details (email, phone number) Booking details (dates, guest count, special requests) Payment status (handled securely by third-party platforms) Any messages or communication exchanged with us, social media handles if you follow or engage with us online Note: We do not directly collect or store your credit card or banking information. All payments are processed securely through third-party booking platforms.
2. How We Use Your Information We use your information only for purposes related to your booking and stay, including: Confirming and managing reservations Communicating with you before, during, or after your stay Addressing guest requests, questions, or concerns Complying with local laws, tax, or insurance obligations Improving guest experience and hospitality services Occasionally promoting our other creative ventures, if you've opted in We do not sell, rent, or share your personal data with third parties for marketing purposes.
3. Third-Party Booking Platforms If you booked your stay through a third-party site (e.g., Airbnb, Booking.com), your data is also subject to their respective privacy policies. We encourage you to review those policies to understand how your information is handled by those platforms.
4. Data Retention We retain basic guest information for up to 24 months after your stay, unless longer retention is required by law (e.g., tax reporting). After that, your data will be securely deleted or anonymized.
5. Your Privacy Rights You have the right to: Request access to the personal data we hold about you Request correction or deletion of inaccurate or outdated information Withdraw consent for communication at any time to exercise any of these rights, please contact us directly at: 📧 beckybell714@gmail.com
6. Data Security We take reasonable precautions to protect your personal data from unauthorized access, loss, or misuse. Communication is handled through secure booking platforms or encrypted email whenever possible.
7. Policy Updates We may update this policy from time to time to reflect changes in legal requirements or business practices. The most current version will always be available upon request or on our listing page if supported.
8. Contact Us If you have any questions about this policy or how your data is handled, feel free to reach out: 📩 Marvel & Becky – Hosts, Hot Pockets KC 📧 beckybell714@gmail.com
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